Order Process
From your first enquiry to site delivery
From design consultation and quoting through approved shop drawings, manufacturing, international freight, customs clearance and final delivery, every stage of your Steelos order is carefully coordinated from beginning to end.
Clear from the beginning.
How the Process Works
Starting a project with Steelos Steel is simple. Enquire through our pre-designed door or window pages, submit our Made-to-Order form, contact us through the website or call us directly.
We’ll discuss your project, prepare a quote and initial drawing, then finalise the details before issuing the 40% deposit invoice. Once payment is received, we begin preparing the final technical shop drawings.
40% Deposit
Confirms the custom order
5 Business Order
For the Shop drawings
8-12 Weeks
Singed drawings to site delivery
From first contact to Finish Steel System.
The Order Journey
01 — Enquire and define the project
Start with a pre-designed Steelos layout or submit your own idea. Plans, approximate dimensions, photographs or inspiration images are enough to begin.
We discuss the project location, opening configuration, internal or external use, glass, steel, finish, hardware, delivery and installation requirements.
Detailed shop drawings are issued within five business days once the deposit and final information have been received. These drawings must be carefully reviewed, signed and returned before production begins.
The signed drawings become the manufacturing reference. Your system is then cut, formed, welded, finished, glazed, assembled and tested before it passes final quality control.
Once manufacturing and final checks are complete, the remaining 60% is invoiced. Payment is required before the order can leave the factory.
The completed system is securely packed, shipped to Australia and processed through customs clearance. Once released, we coordinate local site delivery and installation when this has been included in the accepted quote.
Enquiry Links:
02 — Quote, design and order confirmation
You receive a detailed quote outlining the steel system, dimensions, glass, finish, hardware, delivery and any agreed installation.
An initial design drawing is supplied with the quote so you can review the proportions and panel layout. After any changes are discussed and finalised, we issue the 40% deposit invoice to confirm the order.
Detailed itemised quote
Initial drawing of the quoted design
Design refinements before commitment
40% deposit to proceed
03 — Signed shop drawings and manufacturing
Signed drawing approval required
Fabricated to the approved design
Finish, glass and hardware installed
Operation and presentation checked
04 — Factory release, freight and delivery
Final 60% payment
Secure export packaging
Sea freight and Australian customs
Site delivery and agreed installation
Please allow approximately 8–12 weeks.
The timeframe begins when your signed shop drawings are approved and includes manufacturing, quality control, factory release, sea freight, customs clearance and local site delivery.
Manufacturing
Fabrication, finish, glazing and assembly
Quality Control
Operation, hardware and presentation checked
Factory release and shipping to Australia
Site Delivery
Operation, hardware and presentation checked
Sea Freight
Ready to begin your project?
Send us your plans, approximate dimensions or inspiration and we will guide you through the design and quotation process.