Process
What happens during your lead time
A custom order moves through drawing approval, manufacturing, checks and delivery. Your quotation sets out the timing for your project and the scope of the service.
Begin with approved drawings
The deposit begins the order process. Final dimensions and project information are used to prepare shop drawings, which you review and approve before production. The project lead time is confirmed in your quotation and runs from signed shop-drawing approval.
Manufacture the agreed system
Production follows the approved drawings. Fabrication, finishing, glazing and assembly are coordinated for the selected materials and configuration. Artisan and Heritage are made through the same factory, with Heritage retaining its fixed profile dimensions.
Check the details
Manufacturing checks cover the relevant fabrication, finish, glazing, alignment and operating details. These stages form part of preparing the completed system for dispatch.
Coordinate freight and site delivery
Packing, freight, customs clearance where applicable and local delivery must be coordinated with the order. Site access, unloading arrangements and installation readiness also affect the delivery plan.
Keep changes visible
Tell Steelos promptly if the design or site programme changes. We will review the production stage and confirm whether a change is possible, including any effect on price or timing. Use the timing in your current quotation when planning the project.
Talk through your project with us.
Discuss your project ↗